Online fraud & compromised accounts – Individuals & organisations
Victim of a scam, fake support,
or a hacked account?
We help victims clarify what happened, secure devices and critical access, and prepare a structured case for banks, insurers, platforms and (if needed) authorities.
If the incident is still ongoing (active remote access, transfers in progress, pressure from a scammer), prioritize the Cyber emergency path.
Choose your profile
The right steps differ between an individual and an organisation. Select the path that matches your case.
DRC@erebos:/cybercrime# select_profile — individual || org
What we handle concretely.
We step in when a situation becomes abnormal or fraudulent and generic platform support is no longer enough.
Fake IT support & remote control
Alarm pop-ups, fake “Microsoft support” calls, AnyDesk/TeamViewer control, attempts to access banking or install malware.
Online banking fraud & impersonation
Fake advisors, forced validation, OTP extraction, transfers or card limit changes: we reconstruct and document facts.
Compromised accounts
Email, social media, Microsoft/Google accounts, or business access takeover: regain control and harden security.
Need to speak with an expert (even outside emergencies)?
We operate remotely across France, and on-site mainly in the AURA region and French-speaking Switzerland, for businesses, healthcare organizations, local authorities and regulated professions.